What's included in the hotel monthly fee?
Access to all available PMS and golf adapters, post-checkin mini-app, V2 staff engine, audit timeline, up to 50 combined bookings/month, unlimited transactional email via Resend, email support within 24h. No setup fee if your PMS and course are in our catalogue.
What if my PMS isn't on the catalogue?
Let's talk. If it's a major one (Opera, Protel, Cloudbeds, Apaleo), we add it to the roadmap with a timeline. Meanwhile, the Manual / CSV mode lets you operate without an integrated PMS.
How does the agency commission work?
Agencies pay no monthly fee. GolfStay charges 5% on the commission the agency earns per confirmed booking. If the agency doesn't get paid (cancellation, no-show), GolfStay doesn't charge. No minimums, no annual contracts.
When do invoices get issued?
Hotel: close by threshold (€500 accumulated) or close by cycle (7 days) — whichever comes first. Auto-charge on the saved card. Odoo issues the Spanish fiscal invoice instantly. Agency: monthly close on day 1.
What happens to my data if I leave?
Your data is yours. Export bookings, guests, reports and config in CSV or JSON with one click at /dashboard/settings. We retain post-cancellation for 30 days; then irrecoverably deleted.
Discount for annual?
Yes: -15% if you pay the hotel monthly fee annually upfront. The metered part (bookings) is still billed monthly. Discuss in /demo or /en/contact.